The Housing Welfare Section employs professional social workers who can provide support to tenants and applicants who fit the criteria below. Our Mission Statement is:
“To offer South Dublin County Council tenants and prospective tenants a professional housing related social work service within the context of South Dublin County Council’s Housing policy. This service is underpinned by the principles of anti-discrimination, advocacy and empowerment.”
Who can access this service?
Anyone seeking Housing Welfare/Social Work Support with regard to housing needs must be residents in South Dublin County and be at least one of the following:
- A Local Authority Tenant who faces problems with arrears;
- A Local Authority Tenant Purchaser who faces problems with loans;
- A Local Authority Housing Applicant/Potential Applicant needing advice, information, psychosocial assessment or emotional support;
- A Local Authority Tenant seeking a transfer under the following:
- Is a Local Authority Tenant experiencing difficulty sustaining their tenancy and are in need of Social Work Support (e.g. mental health, age related issues, home management difficulties and parenting issues )
- Is a Local Authority Tenant who requires welfare support related to their living conditions (e.g. maintenance issues, special adaptation, older persons wishing to downsize).
Any child protection issues must be reported to the HSE or at the your Local Garda Siochana as the organisations responsible for the Protection and Welfare of Children
How can you access this service?
Please note referrals for Housing Welfare/Social Work Service are only accepted from other agencies and services (i.e. clients cannot refer themselves).
All referrals are screened and prioritised by the Duty Social Worker and discussed with Senior Social Worker.
Cases are then allocated according to priority and availability of social workers.
For Council tenants who are experiencing problems managing their tenancies the Housing Welfare Service can refer to Focus Ireland’s Prevention and Case Management (Tenancy Sustainment) Service.
For Council tenants who needs support to manage a diagnosed mental health issue, the Housing Welfare Service can refer to the HAIL Outreach Service.
All referral forms must be completed and sent to the Duty Social Worker
Via email at firstname.lastname@example.org
Post or Deliver to:
Duty Social Worker
Housing Welfare Section
South Dublin County Council
Ph: 01 4149000
When is the service available?
A Duty (Intake) Social Worker is available
Monday – Friday, 9.30am – 5pm (Closed 1-2pm)