If you are homeless, rough sleeping or at risk of homelessness, and your last permanent address is situated in South Dublin County Council area ( use connect me to check this), contact the Homeless Service Unit directly at our Offices in County Hall, Tallaght, Dublin 24 or contact us at 01-4149364. You will be assessed and if you are homeless, temporary accommodation will be organized through the Assessment and Placement Service.
Opening Hours: 10am to 12noon and 2pm to 4pm (Monday to Friday)
Outside of these hours, please call the Homeless Helpline on FREEPHONE 1800 707 707
If you are NOT A RESIDENT of South Dublin County Council and your local connection is in another Dublin Area, you can call directly to their offices at:
- Dublin City Council: 160 Capel Street, Dublin 1 Tel. 1800 707 707
- Fingal County Council: Blanchardstown, Dublin 15 Tel. 01 890 5000
- Dun Laoghaire Rathdown: County Hall, Dun Laoghaire, Co. Dublin. Tel. 01 2054700
- Who provides the Assessment and Placement Service?
- What service does the Assessment and Placement Service provide?
- What do I need to bring with me?
- What does the initial assessment involve?
- Am I entitled to temporary emergency accommodation?
- Who does the local authority understand to be eligible for emergency accommodation?
- I am not from Ireland, can I still access this service?
- If you are aged under 18 years, who do I contact?
- Where are the Day Services available for the Homeless?
- Who do I contact for advice on your social welfare entitlements
- Establishing identity;
- Establishing accommodation history i.e. confirming where you last lived and when, particularly your last permanent address;
- Establishing support needs for temporary emergency accommodation;
- Establishing if you are registered or eligible to register with a local authority for social housing support.
What service does the Assessment and Placement Service provide?
This is a specialised service that provides information and advice. An initial assessment is carried out to help place you into temporary emergency accommodation (if required). The Assessment and Placement Service will organise temporary emergency accommodation for you, if you have nowhere else to stay and will assign a Housing Officer, who will work with you to explore all accommodation options available.
Who provides the Assessment and Placement Service?
The Assessment and Placement Service is provided by South Dublin County Council. If you have a local connection to one of the other local authority areas in Dublin, you must present directly to that local authority.
To help decide whether the local authority has a duty to find temporary emergency accommodation or long-term housing for you, the Housing Officer will look at whether you:
- Are homeless or are likely to be homeless?
- Have a priority need for temporary emergency accommodation / access to housing
- Have a local connection within the South Dublin County Council area - if you are registered as homeless with the relevant local authority.
While the local authority is considering your situation, temporary emergency accommodation will be provided if you have nowhere else to stay.
- If you have nowhere to stay on the day you present to the Local Authority Assessment and Placement Service.
- If you have been staying in a place but have no right to remain there.
- If you have somewhere to stay but are at risk of harm if you remain there.
- If you cannot pay for any accommodation for yourself.
The local authority cannot provide permanent accommodation immediately, but if a person is considered homeless, temporary emergency accommodation will be arranged until a more long-term accommodation solution can be put in place.
Homeless Persons Unit, 77 Upper Gardiner Street, Dublin 1.
Opening Hours: 10am - 11.30am and 2pm - 3.30pm (Monday to Friday) or Telephone 01- 858 5100.
This service will check if you are eligible to claim for mainstream Social Welfare Payments.
If you are aged under 18 years, who do I contact?
The Health Service Executive (HSE) has responsibility to respond to your needs if you are homeless and aged under 18 years. A social worker with the HSE will help you. If you become homeless or are at risk of homelessness, go to your local area health office.
If contacting after 5pm (i.e. the local area health office is closed), go to your local Garda Station and the Gardaí will contact the on-duty Social Worker for the HSE Area so that emergency accommodation and supports can be arranged.
Where are the Day Services available for the Homeless?
If you contact a day service they will assist you in linking in with the relevant local authority to ensure that you have temporary emergency accommodation and that your needs can be assessed. The following are the day services that are available:
- Merchants Quay Ireland Open Access Service
Cook Street, Dublin 8.
Phone - 01 5240927 or by access the service directly
Opening Times - Monday to Friday 7.30am – 4.30pm, Saturday 7.30am – 1.00pm and Sunday 7.15am – 1.15pm
- Focus Ireland Coffee Shop
15 Eustace Street, Temple Bar, Dublin 2.
Phone - 01 6712555 or
Opening Times - Monday, Tuesday, Thursday, Friday 10.30am – 5.00pm, Wednesday 11.30am- 5.00pm and Saturday, Sunday 11.30am -3.00pm
- Extended Day Services (provided by Focus Ireland and Merchant’s Quay Ireland),
John’s Lane West, Dublin 8
Phone - 01 5250240
Opening Times - Monday to Sunday 5pm – 9pm
- Capuchin Day Centre
29 Bow Street, Dublin 7
Phone - 01 8720770
Opening Times - Monday to Saturday- Breakfast 9am -11.30am and lunch 1pm -3pm. Food parcels are also available on Wednesday mornings
- Crosscare Housing and Welfare Information
1 Cathedral Street, Dublin 1
Phone - 01 8726775
Opening Times - Tuesday, Thursday, Friday, 9.30am – 1.30pm, 2pm – 4.30pm and Wednesday 2pm – 4.30pm
Focus Ireland – Tallaght homeless advice unit
Information and advice about homelessness in Tallaght.
THAU 510 Main Street Dublin 24 Ireland
Phone: 01 494 0224 / 087 050 2269
Fax: 01 466 7446
Main Client Group: Homeless or people at risk of homelessness
Age Group: Over 18
Gender: Male and female Catchment Area: Tallaght
THAU aims to respond to the needs of homeless people to prevent homelessness in Tallaght through provision of information, advice, advocacy and support. In particular, THAU:
- Helps people make informed choices about their housing circumstances;
- Offers crisis support services for families and individuals at risk of eviction;
- Refers to other agencies when appropriate;
- Supports those sleeping rough or in emergency accommodation;
- Provides flat finding service for those seeking private rented accommodation;
- Provides outreach service working with people in their own communities
Who do I contact for advice on your social welfare entitlements
The Homeless Persons Unit (HPU) provides payments under the Supplementary Welfare Allowance Scheme and offers advice on your social welfare entitlements.
- Men –Phone 1800 724 724 to make an appointment in Oisin House, Pearse Street, Dublin 2
- Women and families – access the service directly at 41 Castle Street, Dublin 2 between 10am -12 noon or by contacting 1800 724 724.
- Not from Ireland (includes Asylum Seekers, Refugees and persons from EU Accession countries) – Phone 01 858 5100 or access the service directly on 77 Upper Gardiner Street, Dublin 1 from 10am- 11.30am, 2pm to 3.30pm.
Please Note: HPU for men (Oisin House) and women (41 Castle Street) will not place you into temporary emergency accommodation – Contact your local authority for this service here.